Platform
Operanest CRMOperanest Voice AIMarketing SolutionsMembers
Healthcare & DentalReal EstateLaw FirmsHVAC & ContractorsView all industries
Pricing
LoginStart 14-Day Trial →
The Operanest Operating System

Five operational layers. One infrastructure.

CRM, workflow automation, unified inbox, Voice AI, and reporting — built as a single coordinated platform, not a stack of disconnected tools.

01 / The Stack

The operational layers,
deployed together.

CR
CRM
Pipeline & contact intelligence
VO
Voice AINative
Voice agents & AI Front Desk
AU
Automation
Workflows & triggers
IN
Inbox
Unified comms across channels
AN
Analytics
Pipeline velocity & ROI
02 / CRM & Pipeline
Pipeline Layer

A pipeline built for
high-ticket service work.

Visual Kanban, contact timelines, deal forecasting, and lead-source attribution — designed for businesses that close $5K–$50K projects, not SaaS subscriptions.

Drag-and-drop Kanban with custom stages and probability
Full contact history: notes, files, conversations, calls
Deal value, forecasting, and weighted pipeline
Smart tags, segments, and saved views
40+ lead-source integrations with attribution
Start 14-Day Trial
CRM Pipeline — Live
New 9
Marcus R.
$8,200 Voice AI
Julia W.
$12,000
Steve D.
$5,400 Voice AI
Qualified 5
Anna P.
$16,800 Hot
Rob K.
$9,500
Proposal 4
Lisa M.
$22,000
Chris L.
$7,800 Hot
03 / Workflow Automation
Automation Builder
TR
Trigger: New lead received
START
immediately
VO
Voice AI: voice + SMS first response
AI
if no answer · wait 2h
SM
Send SMS nurture sequence
AUTO
if qualified
BK
Book appointment + notify team
DONE
Automation Layer

Set workflows once.
Run them forever.

Visual workflow builder with branch logic, time delays, and triggers on every operational event — lead capture, stage changes, calls, calendar updates, and form submissions.

Drag-and-drop workflow builder with branch logic
Triggers on leads, calls, stages, appointments, custom events
Business-hours-aware scheduling and delays
Pre-built templates for 15+ service workflows
Direct hand-off to the Voice AI for action steps
Start 14-Day Trial
04 / Voice AI
Powered by Operanest Voice AI

The Voice AI,
native to the platform.

Inbound voice agents, AI Front Desk, and Booking Assistant — all running natively inside Operanest. The AI sees the same pipeline your team does and acts on it in real time.

Voice agents with sub-1s pickup latency
AI Front Desk across SMS, chat, voice, and Messenger
Autonomous Booking Assistant with calendar sync
Outbound campaigns: reactivation, qualification, follow-up
Real-time transcripts, intent scoring, and team alerts
Explore Operanest Voice AI →
AI
AI Front Desk · Powered by Operanest Voice AI
Active
05 / Unified Inbox
Unified Inbox
SM
Sarah K. — SMS
Yes! Tomorrow at 9am works great.
2m
EM
Tom B. — Email
Re: Roof replacement estimate
18m
VO
James R. — Voice AI
Inbound · qualified · routed to estimator
34m
MS
Amy S. — Messenger
AI Front Desk · appointment confirmed
1h
VO
Mike T. — Missed call
AI auto-callback sent
2h
Communications Layer

Every conversation,
in one inbox.

SMS, email, web chat, Facebook Messenger, and voice — all consolidated and tied to the contact's CRM record. Your team and Operanest Voice AI work from the same single source of truth.

Unified inbox: SMS, email, chat, Messenger, voice
Two-way SMS with local numbers per team member
Missed-call text-back and AI callback
Bulk broadcast with personalization tokens
Web chat widget with AI Front Desk live
Start 14-Day Trial
06 / Reporting & Analytics
Intelligence Layer

Operational data,
surfaced in real time.

Pipeline velocity, lead source ROI, Voice AI performance, and team response time — visualized as one operational view rather than buried in disconnected reports.

Lead-source attribution with cost-per-lead tracking
Pipeline velocity and stage-conversion rates
Voice AI metrics: contact rate, booking rate, sentiment
Team performance and response-time dashboards
Scheduled exports to email or BI tools
Start 14-Day Trial
Analytics — This Month
$127K
Pipeline this month
+31%
vs. last month
28%
Close rate
54s
Avg. response
Facebook Ads 42 leads
Google Search 31 leads
Angi / HomeAdvisor 18 leads
Website / Organic 22 leads
07 / Integrations

40+ native connectors.
Open API for custom builds.

FB
Facebook Ads
G
Google Ads
An
Angi
Th
Thumbtack
Hu
HubSpot
SF
Salesforce
Gc
Google Cal
Ou
Outlook
Sl
Slack
QB
QuickBooks
St
Stripe
Open API
Deploy the operating system

Stop running on
six broken tools.

Replace the patchwork stack with one coordinated infrastructure. Live in 48 hours.

Connects to the tools your operations already run on